January 2016

101: Police non-emergency number

Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.

More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.

101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.

Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to register

Acle Evening WI

Programme for the year – All at 7.30pm in the Parish Room opposite Budgens, unless stated

Thursday, 11th February – The Science of Sleep – Dr Rachel Rusholme Pilcher

Thursday, 10th March – Money Matters – Claire Putterill

Thursday, 14th April – Washday Memories – Angela Bishop

Thursday, 12th May – A History of Spices – Charles Lewis

Thursday, 9th June – A Glimpse into the Harem – Jenny Gibbs (Note 7.00pm start)

Thursday, 14th July – the Charity Nelson’s Journey

Thursday, 11th August – garden party in the afternoon

Thursday, 8th September – The Windsor Chair – Tony Moore

Thursday, 13th October – Early Days in New Scotland Yard – Brian Heard

Thursday, 10th November – Business meeting – no speaker

Thursday, 8th December – Christmas Readings and Music – Ernest Richards

New members always welcome. £37.50 membership for the year. Come along to the next meeting…

 

Minutes for 7th January 2016

7th January 2016

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work
further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: p.s.housing@broadland.gov.uk