Find your nearest job centre here
Samaritans – 116123
The Walnut Tree Health and Wellbeing C.I.C provides recovery activities, crisis support, coaching and mentoring to emergency service personnel and serving members of the armed forces, military veterans and others, with complex mental health needs, including addiction brought about by out of the ordinary traumatic experiences. Call 01603 516580
Campaign against living miserably (CALM) (aims to prevent male suicide) – 0800 58 58 58
The Silver Line (helpline for older people) – 0800 4 70 80 90
PAPYRUS (help for young people considering suicide) – 0800 068 4141 or text 07860039967
CRUSE – Bereavement Helpline 0808 808 1677
Samaritans – 0800 116 123
NSPCC – 0808 800 5000
Childline – 0800 1111
Rape Crisis – 0808 802 9999
Age UK – 0800 055 6112
Alcoholics Anonymous – 0800 9177 650
The MIX – Essential support for under 25s – 0800 808 4994
MIND – call 0300 123 3393 or text 86463
Rethink Mental Illness – 0300 5000 927 (Mon-Fri 9:30-4pm)
Parents Helpline – 0808 802 5544 (9:30-4pm except bank holidays)
Crisis Messenger – 85258 (24 hours)
SANE – 0300 304 7000
Shout – text 85258
No Panic – 0300 7729844
Drinkline – 0300 123 1110
Talk to Frank – 0300 123 6600
National Debtline – 0808 808 4000
Refuge – National Domestic Abuse Helpline – 0808 2000 247
Macmillan Cancer Support – 0808 808 00 00
Stonewall – 0800 050 20 20
Victim Support – 0808 1689 111
Beaumont Society – a national self help body run by and for the transgender community – 0300 330 5486
BEAT Helpline: 0808 801 0677
Studentline: 0808 801 0811
Youth line: 0808 801 0711
You may be able to get Universal Credit if:
This is not an appointment letter but contains important information about the NHS COVID-19 vaccination programme.
We are writing to provide information and reassurance to patients, relatives, and carers across Norfolk and Waveney (North Suffolk). This is the largest vaccination programme ever delivered by the NHS and it will take months to complete, but thanks to the hard work of our local NHS staff and volunteers we have made a great start.
We know that some people in priority groups for vaccination are still waiting for their appointment, and we are working incredibly hard to roll out the vaccine to those most at risk as soon as we possibly can. If this is you, we haven’t forgotten about you.
Please do not contact your GP – you will get an appointment for a vaccine, it will just take a few weeks before we are able to contact everyone. We are asking people to be patient and wait for their invitation as health services are incredibly busy at the moment and we are not able to answer enquiries about the vaccine programme.
This letter covers:
GP practices and NHS England are identifying people who are in the first priority groups for vaccination. As of February 2021, these priority groups are:
Vaccination is by appointment only for people in the priority groups above. If you have not yet been invited to make an appointment, you will be contacted in one of two ways over the coming days and weeks:
Anyone who has mobility / access needs or difficulty getting to a vaccination appointment should discuss that when they are contacted to make an appointment. Support from various community transport services is available for eligible people.
There are currently 29 sites vaccinating patients in priority groups (see above) across Norfolk and Waveney (North Suffolk):
You may be offered a choice of site or you may be given an appointment at a specific site. All sites have parking and are fully accessible.
More vaccination sites are due to go live in the coming weeks so people in Norfolk and Waveney (North Suffolk) shouldn’t have to travel more than 10 miles to get a vaccine. New sites will be announced through:
When offered an appointment or invited to make one, please do not delay. The more people we can vaccinate quickly with the first dose, the faster our communities, friends and families are protected from COVID-19.
Please make sure you attend both appointments given to you – for your first and second dose. These are usually around 12 weeks apart.
When you attend for your vaccination:
Some people are receiving texts and emails about the vaccination programme that look like they have come from the NHS but are in fact scams. To protect yourself:
Both of the vaccines being given to patients (Oxford AstraZeneca and Pfizer) require two doses in order to provide their full protection – usually around 12 weeks apart. You must attend both appointments to make sure you have the most protection possible against COVID-19.
You won’t get the full protection of the vaccine until around three weeks after your second dose. Even then, you may still be at risk of carrying the virus and passing it on to others. Therefore, even after you have had the vaccine it’s really important that you continue to follow the guidelines, wash your hands, cover your face and keep your distance from people.
More information about the vaccination programme in Norfolk and Waveney can be found on our website here: www.norfolkandwaveneyccg.nhs.uk/covid-19-vaccination-programme .
This web page includes answers to the questions that people have told us are important (our myth buster) and a copy of this letter – so you can see that it is genuine and has come from NHS Norfolk and Waveney Clinical Commissioning Group. Our website provides audio and translation functions, and we are also producing this information in an easy read format to access online.
Finally, we know there is a lot of information here, but we want patients to know what to expect from the vaccination programme and how to get protected from COVID-19 as quickly as possible.
Thank you for taking the time to read this letter and your continued support of the NHS.
NHS Norfolk and Waveney Clinical Commissioning Group
Broadland has set up a new lottery, details here
At least 60% from each ticket goes to support local causes and you can nominate which local charity will receive your money
Acle Library Opening hours
Our opening hours are changing slightly from 14 September:
We reopened on the 7 July but the ways and times our customers are using libraries have changed and by making these slight adjustments we can enable more Norfolk libraries to reopen. We need to be able to release staff across the county to work in other libraries in a Covid-safe way. As a service we are working hard to make the best use of our resources to meet customer’ needs
Acle Library has reopened and we have enjoyed welcoming many of you back.
At Acle Library you can:
We’ve made some changes to keep you safe, so
Our new opening hours at Acle are Tuesdays 10am-6pm Thursday’s 10am-6pm Fridays 2-6pm Saturdays 1-4pm. Open Libraries is not currently available.
Please be patient with your fellow customers and staff this week as we all adjust to a new service.
We very much look forward to welcoming you all back!
Broadland District Council:
As part of our work to continue running services during this time, we are making some changes to the way your waste is collected.
Our general advice is to put your bin out the night before your normal collection day and be prepared to leave it out for longer than usual the next day, as from Thursday, March 19, collection times in the district will be staggered, to avoid contact between crews.
We would like to thank you for your cooperation during this time.
Waste and recycling collections
Some Green and Grey bins (waste and recycling) will be collected from 6.30am rather than 7am. Others will be collected later in the morning, with collections not starting until 8.30am.
Our advice is please leave your bin out the night before collection and leave it out for longer than you normally would.
Garden waste collections
All collections of garden waste may be up to half an hour later than normal.