Who does what?

Changes to bin collections – put your bins out the night before

Broadland District Council:

As part of our work to continue running services during this time, we are making some changes to the way your waste is collected.

Our general advice is to put your bin out the night before your normal collection day and be prepared to leave it out for longer than usual the next day, as from Thursday, March 19, collection times in the district will be staggered, to avoid contact between crews.

We would like to thank you for your cooperation during this time.

Waste and recycling collections

Some Green and Grey bins (waste and recycling) will be collected from 6.30am rather than 7am. Others will be collected later in the morning, with collections not starting until 8.30am.

Our advice is please leave your bin out the night before collection and leave it out for longer than you normally would.

Garden waste collections

All collections of garden waste may be up to half an hour later than normal.

Information about appointments at Acle Medical Centre

Youth Mental Health Support

Anna Freud National Centre for Children and Families 

Mind, the mental health charity

YMCA

SSAFA – the armed forces charity

SSAFA 

We provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from Norfolk, across the UK and around the world.

Opening times: Monday to Friday 09.00-12.00

Telephone number: 01603 403 322

If you’re unable to reach us, you can contact Forcesline on 0800 731 4880 between the hours of 09:00 and 17:30, Monday – Friday.  If you need immediate help any other time, please contact Veteran’s Gateway on 0808 802 1212.

Shared ownership properties in the Broadland area

For any intermediate tenure properties (such as shared ownership or shared equity) there is a new Help to Buy agent to register with and gives applicants access to any new build or resales of affordable home ownership products across the district:-

https://www.helptobuyagent3.org.uk/

For applicants who previously registered with Help to Buy East South East for affordable home ownership products they will now need to re-register with the new agent above as H2B ESE no longer covers Norfolk.

Norfolk Swift Response

Norfolk Swift Response Leaflet

Norfolk County Councillor

The newly elected county councillor for this area is:

Mr Fran Whymark

Address:

48 Vera Road
Rackheath
Norwich
Norfolk
NR13 6QN

Email: [email protected]

New Order re clearing up after your dog

Public Notice

A Public Spaces Protection Order has been implemented across the whole of Broadland District requiring those in charge of dogs to clear up after them on all land open to the public.

The order is in effect as of 1st March 2019.

The Order applies to the following land:

All roads and highways

Public footpaths and verges

Woodland

Heath

Sports and recreations grounds

Parks and public open spaces

Agricultural land and common land (unless the land owner has expressed permission to the contrary)

The maximum penalty for failing to comply with the order is £1,000 and the fixed penalty notice is £100.

A copy of the order can be viewed via the Council’s website: www.broadland.gov.uk. Please telephone the Environmental Health Department on 01603 430488 for queries relating to any aspect of the Order.                   Email: [email protected]

Warm Homes Fund

Grants are available for installing central heating for the first time:

WHF leaflet

Links to Local Planning Documents

This area comes under Broadland and the Broads Authority

Links to Local Plan Documents at Nov 17 (2)