Police scam warning

From the police:

You may have seen on our social media warnings around scams and frauds where victims are cold-called via the telephone by fraudsters purporting to be Police Officers/Detectives from London Police Stations.  While there are some variations, the general theme of the scam is that the caller tells the victim that they have someone in custody who appears to be in possession of a cloned bank card belonging to the victim.  The victim is asked to provide their bank account or card details to verify.  Another theme is that the police are investigating a fraud involving banks and the victim is asked to withdraw cash to assist with this investigation which will be collected from the home address of the victim by a courier or if the victim advises that they can’t get to a bank the fraudster may arrange for a taxi to collect the victim and take them to the bank.

All of these scenarios are scams designed to con vulnerable members of our society out of hard earned savings, sometimes several thousand pounds.  Fortunately, in Broadland although we have been aware of attempts of this type of fraud very few people have actually handed over any money.  This is largely due to the sharing of information and warnings distributed by Police via our social media platforms and key community contacts such as yourselves.  These scams generally target a specific area before moving on but they invariably return several weeks later.  We are aware of incidents in the South Norfolk, Breckland and Kings Lynn areas and in an effort to safeguard Broadland Communities I would be very grateful if you could distribute and display the attached leaflet/posters and general message that:

Police will NEVER call and ask for your bank account details, bank card or credit card details or ask you to withdraw cash to hand over to couriers.  If you get a call like this hang up and report it to Police.

Assistance with food, money and household items

Click here for link to Norfolk County Council’s Norfolk Assistance Scheme

and here for Broadland District Council’s Help Hub

NCC Mobile Library starts back again

Mobile libraries

Our mobile libraries have now restarted. We have updated some routes – please see the information below for more details on specific routes. Please note the libraries will not visit playgroups and nursing homes yet.

Please read the following guidelines before visiting the mobile library.

  • You will be required to wear a face covering when you visit the mobile library
  • The mobile library will be operating on a one customer (or one household of up to 3 people) at a time basis to reduce the number of people inside
  • Please remember to bring your library card with you
  • We will ask you for your contact details for ‘test and trace’ purposes
  • Hand sanitiser will be available for use on the way in and out and surfaces that are commonly touched will be regularly wiped down
  • Returned items will be quarantined for up to 72 hours

We look forward to welcoming you back on board. Please bear with us if we run a little late due to limiting the number of people on the mobile library through the day.

December – none


Update on the dualling of the A47 at North Burlingham

BED20_0080 A47 Blofield consultation w

Acle Library – changes to hours and use

Acle Library Opening hours

Our opening hours are changing slightly from 14 September:

  • Monday: closed
  • Tuesday: 10.30am-4pm
  • Wednesday: Closed
  • Thursday: 10am-2pm
  • Friday: 2pm-4pm
  • Saturday: 1pm-4pm
  • Sunday:  Closed    

We reopened on the 7 July but the ways and times our customers are using libraries have changed and by making these slight adjustments we can enable more Norfolk libraries to reopen.  We need to be able to release staff across the county to work in other libraries in a Covid-safe way.  As a service we are working hard to make the best use of our resources to meet customer’ needs

Acle Library has reopened and we have enjoyed welcoming many of you back.

At Acle Library you can:

  • follow our one-way system to browse the shelves
  • pre-order a selection of up to 10 books for adults for free through Select and Collect Use the online form at or call 01603 774777
  • borrow our new Grab and Go children’s book bags for families
  • book one 60-minute session per day on a computer. To book a session or if you need any help using our computers call 01603 774777
  • return items through the drop box or self-service kiosks
  • download the FREE Spydus app to check out books on your smartphone
  • download eBooks, audio books, newspapers and magazines by visiting

We’ve made some changes to keep you safe, so

  • there is no ‘Open Library’ access
  • please bring your library card with you or join in the library or online
  • we may ask for details from you to help with Test and Trace
  • you will need to wear a face covering in the library
  • we have a one-way system for social distancing
  • hand sanitiser is available for use on the way in and out of the library
  • surfaces and computers will be regularly wiped down
  • returned books will be quarantined for 72 hours
  • sorry, there are no newspapers, magazines or seats in the library and the toilet is not available.



Acle library re-opens

Our new opening hours at Acle are Tuesdays 10am-6pm Thursday’s 10am-6pm Fridays 2-6pm Saturdays 1-4pm. Open Libraries is not currently available.

Please be patient with your fellow customers and staff this week as we all adjust to a new service.

We very much look forward to welcoming you all back!

More information

Play area re-opens

The play area is open again! Please remember that your children must wash their hands when they get home, or bring sanitiser for them. Be courteous to other users and keep your distance, but enjoy!

Discretionary Grant Funds via Broadland District Council

Local Discretionary Grant Fund

The Government have provided funding to help support some of the businesses and charities that did not qualify under the Small Business Grant Fund and the Retail, Hospitality and Leisure Grant Fund. The total sum available to be distributed is £1,223,000

Government have requested that Broadland District Council prioritises certain types of businesses and charities from this fund, and have set out guidance under which there are some criteria that a local scheme must comply with. However, local councils are also able to support businesses that are important to the local economy and are able to set their own criteria for these.  Subject to the criteria your business may be eligible for support.

This scheme cannot help all businesses who are likely to seek support and we are inviting applications for the local discretionary grant with a fixed time period for applications. Please see below for further information.

Applications will be open from 9 June 2020 to 23 June 2020

Click here for the link to their website

Report from County Councillor

Unfortunately, Covid-19 still dominates daily life.  However, there are green shoots emerging; this includes the reopening of garden centres, 12 recycling centres (including Mayton Wood near Coltishall and Strumpshaw), outdoor markets, car showrooms and many children returning to school.

As of 31/05/20 Norfolk has 2168 and Broadland 299 confirmed cases of Coronavirus and a total of 377 deaths (133 in care homes) in Norfolk.

Norfolk County Council, working with Adult Social Care, Public Health and the NHS have developed a Care Homes Support Plan.  Over £12m has been secured from Central Government to help keep care home residents and staff safe and manage any outbreak of Covid-19, access testing and personal protective equipment (PPE).  A multi-agency team has been set up to help manage any outbreak of Covid-19 and help care providers.

Track and trace has now been launched and testing has been extended to include anyone showing symptoms, including under 5 year olds.

The Help Hub for BDC remains open seven days a week.  If you need support including financial support or would like to make a claim for Council Tax Reduction or Housing Benefit call 01508 533933 or complete the online form at

BDC continues to support local businesses with Business Support Grants.  Call (01603) 430449 to discuss your situation with one of the team or complete the online form at  BDC are working together with SNC and Breckland District Council to offer advice to local businesses and support them to re-open and start trading again, as soon as possible.

Broadland District Council (BDC), South Norfolk Council (SNC) and all District Councils have been working together with NCC as part of the Norfolk Resilience Forum.  The NCC helpline for vulnerable residents is 0344 8008020, Monday to Friday 9 AM to 5 PM , more information at

Unfortunately, many families will be under additional strain and this can lead to domestic abuse, adult and child abuse. NCC recently started a campaign ‘See Something, Hear Something, Say Something’.  Everyone should be safe in their own home but this isn’t always the case.  Call 0344 800 8020 to raise a concern about abuse or 999 in an emergency.  The National Domestic Violence Helpline is available 24/7 on 0808 2000 247.  Remember you are not alone.

While we are all finding our way during this current difficulty, we must work together to find move forward.  As some semblance of normality returns, we must recognise those in our communities who has helped keep us going, kept our morale up and made us smile.  BDC have launched COVID-19 Community Heroes.  Tell us about someone, or a group, who have gone above and beyond to help at: .

If I can be of any help please contact me.

Take care.

Fran Whymark, District and County Councillor.


The parish council is leaving the various benches available around the village. We know that some people need to sit down to rest, when out on a walk. Obviously only members of the same household can sit on a bench at any one time….We would recommend that you wear gloves and of course to wash your hands thoroughly once you are home.