Who does what?

Appointments system at Acle Medical Centre

Details of the new appointments system are available here

101: Police non-emergency number

Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.

More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.

101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.

Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to register

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work
further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: [email protected]

Who does what?

Who does what?

The Parish Council is funded by a precept which is an amount decided by the parish councillors each year and collected for the Parish Council by Broadland District Council as part of your Council Tax; if you look at your Council Tax bill you will see a line for a small amount for the Parish Council.

The Parish Council is made up of 7 parish councillors, who were nominated in May 2015.  The parish clerk is employed by the Parish Council to deal with the administration, take the minutes of the meetings, produce the accounts and budgets and be the first port of call for local residents.

The Parish Council looks after the churchyard and cemetery, the play area and playing field in Cargate Lane, the boatdyke and staithe, the grasscutting around the village, various benches, litter bins, allotments and the bus shelter at Southend.   The Council is consulted on planning applications but does not make the final decision.  The Council supports various local charities and groups and appoints some of the trustees for the village hall committee.

Broadland District Council is the authority which decides on the planning applications, (apart from a few low-lying properties which are in the Broads Authority area.)  It also looks after your rubbish collections, sorts out street nameplates, deals with pest control and other aspects of environmental health, tree preservation orders and licensing.  Broadland also runs the Tots 2 Teens holiday play schemes.

You can contact Broadland District Council on 01603 431133 or www.broadland.gov.uk.

Norfolk County Council looks mends the roads, the pavements, the streetlights on the trunk roads and some housing estates, manages the schools and adult education, social services, libraries, public footpaths and bridleways.

You can contact Norfolk County Council on 0344 800 8020 or www.norfolk.gov.uk.

Your district councillors are:  Frank O’Neill  on 1493 752111 or [email protected] and Chris Harrison on 07785 541934 or [email protected]

Your county councillor is Tom Garrod at [email protected]

Should you need him, your Member of Parliament is Keith Simpson and you can contact him on 01603 865763 or [email protected].

The Parish Council meets on the first Thursday of each month at 7.30 p.m. in the Village Hall.  There is always an opportunity for the public to ask questions or raise issues at the beginning of the meeting but then, once the meeting starts formally the public is not allowed to join in.  There is no meeting of the full Council planned for August.

You can contact the clerk, Pauline James, on 01493 751070 or [email protected]

 

What to do in the event of a power cut

Preparing for a power cut – from UK Power Networks

Below is some advice on how our customers can prepare for a power cut:

§  Keep our freephone number handy

§  See the website for some useful videos offering you advice during a power cut.

§  Keep spare batteries for radios and torches – local radio stations often broadcast helpful information

§  Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut

§  Dress warmly in several layers of clothing, stay in one room or even get into bed

§  Take care if using candles, tea-lights and other naked flames

§  Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours

§  Switch off all your electrical equipment, except one light which will let you know when the power comes back on

§  Remember the street lights may also be off so take care if you go out

§  Look out for elderly neighbours; please consider taking them a flask of hot water round or hot food

UK Power Networks: East of England call 0800 783 8838. You can also see www.ukpowernetworks.co.uk and follow the company on twitter for updates. 

Weavers’ Way in Acle

For the duration of 2013-14, Norfolk Trails, part of Norfolk County Council, the new managing body of the Weavers Way, has been in receipt of European Transmarche funding in order to improve tourism in rural areas. The Weavers Way and Paston Way were chosen to use this funding. During the last year, the Weavers Way has received some 46,000 visits and this year is already looking likely to beat those figures.

These routes are not just for long distance walkers. NCC developed new website pages 

http://www.norfolk.gov.uk/Leisure_and_culture/Norfolk_Trails/Weavers_Way/index.htm

with lots of downloadable walks varying in type (circular/linear) and length on and around the Weavers Way), linking in with public transport wherever possible. Local tourism businesses can really benefit from the Weavers Way being in your area.

NCC will, over the next few months, be improving the signage of the route on the ground in order to make it easier to follow for everyone and more visible to visitors. Following this NCC needs to be able to look after their investment which is where maybe you could help us? They are looking for volunteers in this area to become Trail rangers, the main role being to walk a short agreed section of the route, once every season and fill in a simple report form advising if there are any issues. No previous experience or expertise is required just enthusiasm, all volunteers will receive training and support. There are lots of other ways in which you could volunteer and NCC would really like to talk to anyone who is interested.

http://www.norfolk.gov.uk/Leisure_and_culture/Norfolk_Trails/NCC130050

Or: Telephone Polly Bryant at NCC on 01603 222765

Information on public rights of way

How_Norfolk_County_Council_looks_after_our_footpaths

Recycling Guide

Broadland District Council has a useful guide as to how you can dispose of various types of waste.

http://publications.2evolv.co.uk/?userpath=00000082/00008121/00055329/

Note that envelopes may not be placed in your grey bins, but can be put in the blue paper recycling bin at the Acle Recreation Centre car park

Who does what?

The Parish Council
is funded by a precept which is an amount decided by the parish councillors
each year and collected for the Parish Council by Broadland District Council as
part of your Council Tax; if you look at your Council Tax bill you will see a
line for a small amount for the Parish Council.

The Parish Council
is made up of 7 parish councillors, who were nominated in May 2011.  The parish clerk is employed by the Parish
Council to deal with the administration, take the minutes of the meetings,
produce the accounts and budgets and be the first port of call for local
residents.

The Parish Council
looks after the churchyard and cemetery, the play area and playing field in
Cargate Lane, the boatdyke and staithe, the grasscutting around the village,
various benches, litter bins, allotments and the bus shelter at Southend.   The
Council is consulted on planning applications but does not make the final
decision.  The Council supports various
local charities and groups and appoints some of the trustees for the village
hall committee.

Broadland District
Council
is the authority which decides on the planning applications, (apart
from a few low-lying properties which are in the Broads Authority area.)  It also looks after your rubbish collections,
sorts out street nameplates, deals with pest control and other aspects of
environmental health, tree preservation orders and licensing.  Broadland also runs the Tots 2 Teens holiday
play schemes.

You can contact Broadland District Council on 01603 431133
or www.broadland.gov.uk.

Norfolk County
Council
looks mends the roads, the pavements, the streetlights on the trunk
roads and some housing estates, manages the schools and adult education, social
services, libraries, public footpaths and bridleways.

You can contact Norfolk County Council on 0344 800 8020 or www.norfolk.gov.uk.

Your district and county councillor is James Carswell on
07884 496 915 or [email protected].

Should you need him, your Member of Parliament is Keith Simpson and you can contact him on
01603 865763 or [email protected].

The Parish Council
meets on the second Thursday of each month (apart from when there is a bank
holiday when the meeting is moved forward) at 7.30 p.m. in the Village
Hall.  There is always an opportunity for
the public to ask questions or raise issues at the beginning of the meeting but
then, once the meeting starts formally the public is not allowed to join in.  There is no meeting of the full Council
planned for August.

You can contact the clerk, Pauline James, on 01493 751070 or
[email protected]