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Social prescribers at Acle Medical Centre
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Assisted bin collection
Assisted bin collection
Available when:- there are no able-bodied persons living in the property with you and :
- you are registered disabled or
- you are elderly or infirm or
- you have a physical medical condition meaning you are unable to move your bins
The crew will come onto your property on collection days, collect your bins from your front garden, empty your bins and return the bin to your front garden so you won’t need to put your bins out. If you do not have a front garden, please contact them so we can agree a suitable collection point
More information here
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Jab Cab
JAB CAB Free Taxi Service
We are all aware of the benefits and importance of getting a COVID jab to protect ourselves, our families and friends and our communities.
Some people though may be struggling to get to their nearest Jab Centre.
To help remove the barrier for many that live in more rural areas Norfolk and Waveney CCG, in collaboration with health and care partners, are funding a Jab Cab service until 31 March 2022. This service offers everyone in Norfolk and Waveney a free taxicab return journey to a vaccination site to receive a COVID-19 jab. This can be arranged from school, home, or your place of work, so it’s easy and convenient.
The service is eligible for people who are having a first, second, or booster jab, and you can attend any vaccination site or walk-in clinic that’s convenient to you.
In order to claim your free journey, simply book your COVID-19 jab online or check which walk-in centre you’d like to visit. Then call a participating local taxi company and book your journey. Click here to see a list of participating taxi companies and find out more about the Jab Cab.
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Help with Water and Power Bills
Local Authorities Q&A for Energy Companies’ Priority Services Register for people who are Clinically Extremely Vulnerable
What does this scheme mean for CEVs?
• Energy suppliers are required by the regulator, Ofgem, to hold a register of customers who
may need additional support called a Priority Service Register.
• If you are clinically extremely vulnerable you fall within Ofgem’s definition of a customer in a
vulnerable circumstance and therefore you should speak to your supplier if you would like to
be added to this register. You will not need to provide evidence that you are clinically
extremely vulnerable.
• The additional services provided to you will include accessible billing, safety measures when
someone from the energy supplier needs to enter your home, being able to nominate
someone to manage communications on your account and whether a prepayment meter is
appropriate for your situation.
• Suppliers have also agreed to provide additional support to consumers in financial difficulty
during the pandemic, which could include pausing debt repayments, stopping
disconnections, sending you prepayment top ups if you cannot leave the house and referring
you to independent debt advisors for support.
• Please contact your energy supplier for more information or visit:
https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/extra-helpenergy-services/priority-services-register
Further information is also available
at: https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/extra-helpenergy-services/priority-services-register
Will CEVs be required to provide evidence that they are vulnerable to receive help?
• No. Energy companies do not usually require evidence when adding vulnerable consumers
to the PSR, as this is usually done on the basis of a conversation between the consumer and
the supplier. Therefore, we do not expect that suppliers will ask for proof of CEV status.
Is this scheme only available to CEVs?
• No. The Priority Services Register is available to all vulnerable consumers. For more
information on the definition of who is classed as vulnerable, please see link here
https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/extra-helpenergy-services/priority-services-register
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Help available for local residents
Acle & District Foodbank:
Contact the Foodbank for a food parcel on the freephone number
0800 774 7286 for some short-term helpHelp is also available from:
Norfolk County Council’s Assistance Scheme (NAS): 0344 800 8020
- Provide emergency financial help
- Supply essential household goods and furniture
- Give support, guidance and advice
To receive help from the NAS you must:
- Be 16–years-old or over
- Live in Norfolk
- Or have been moved out of Norfolk by a government department in the past three months
- Or plan to move to Norfolk in the next 28 days
- Be in financial hardship or receive a means-tested benefit
NCC will look at your income and savings. If you have adequate savings to meet your basic living needs, unfortunately your application will be refused
And Broadland District Council’s Help Hub 01603 430431, for:
- Benefits
- Housing
- Wellbeing and health
- Money worries and debt
- Domestic abuse
For older and vulnerable residents, there is the Home Handyman Scheme
Telephone 01603 430518 or email [email protected]
for: fitting locks or key safes, checking security measures, repairs of fixtures and fittings, changing or fitting light bulbs or fire alarms, minor furniture repairs, clearing out single storey guttering, minor changes to reduce slips and falls and fitting grab rails
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Healthy Start scheme
You’ll qualify for the Healthy Start scheme if you’re at least 10 weeks pregnant or you have at least one child that’s under 4.
In addition, you must be receiving any of the following:
- Child Tax Credit (only if your family’s annual income is £16,190 or less)
- Income Support
- Income-based Jobseeker’s Allowance
- Pension Credit (which includes the child addition)
- Universal Credit (only if your family’s take-home pay is £408 or less per month from employment)
You will also be eligible for Healthy Start if:
- you’re under 18 and pregnant, even if you are not claiming any benefits
- you claim income-related Employment and Support Allowance (ESA) and are over 10 weeks pregnant
- you, your partner or your carer get Working Tax Credit run-on only after you have reported you’re working 16 hours or less per week
To find out if your family earns £408 or less per month from employment whilst claiming Universal Credit, look at your ‘take-home pay for this period’ on your monthly Universal Credit award notice.
More information here