May 2021

Scams and Cold Callers

If you receive what you think is a fake text message, forward the text message, including the phone number or company name, to 7726. It won’t cost you anything and it means your phone provider can investigate the sender.
Report all scams and cold callers via Citizens Advice Consumer Service on 0808 223 1133.
Be aware that people calling at your door, with goods to sell there and then, must have a pedlar’s certificate, which is issued by the local police.
Anyone selling you a service at your door, such as a builder, must give you paperwork with their name and contact details, with details of the 14 day cooling off period.