Who does what?

Universal credit

Universal Credit is being rolled out in the Broadland area.

You can find out more, and get help at:

Broadland District Council

Universal Credit helpline
Telephone: 0800 328 9344
Welsh language (make a claim): 0800 012 1888
Welsh language (report changes): 0800 328 1744
Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

Norfolk Citizens Advice Bureau (Norwich) may be able to offer advice and support to universal credit claimants who have problems.

 

Annual Report from NCC councillor, Tom Garrod

NCC Annual Parish Review 2017-18

NCC: Charges to dispose of DIY waste from 1st April 2018

DIY waste

Service update: from 1 April 2018 there will be a charge for the disposal of all DIY type construction and demolition waste. There will no longer be a free 80 litre or one item concession.

Up until 1 April you can continue to dispose of one item or the equivalent of one 80lt sack per household per week for free.

DIY waste is classed as construction and demolition waste, not household waste, and whilst we’ve previously accepted small amounts for free, we can no longer do this.  Our services need to reduce their costs. We prefer to save money by changing our policies rather than by reducing opening hours or closing a recycling centre. Removing the free DIY concession will help us to do this.

DIY waste can be disposed of through our ‘Pay as you throw’ service.  Other options include hiring a skip or employing a licenced waste carrier. Please make sure to factor in the cost of disposing of DIY waste when planning your latest DIY project.

For more information about the change in our policy read our press release.

Prices per 80 litre sack or single item

  • Unsorted/non-recyclable DIY waste – £5
  • Flat glass – £5 (classed as non-recyclable at Mile Cross Recycling Centre)
  • Rubble – £3
  • Plasterboard – £9 (£15 at Mile Cross)
  • Timber – £3
  • Scrap metal – no charge

Links to Local Planning Documents

This area comes under Broadland and the Broads Authority

Links to Local Plan Documents at Nov 17 (2)

Recycling centres

Winter opening times for Household Waste Recycling Centres (tidy tips)

This year the clocks will change at 2am on Sunday 29 October, going back by one hour.

Whilst, for most, that signals the start of winter, we wanted to remind you that our Household Waste Recycling Centre (tidy tip) opening times do not change. They will be open 7 days a week from 9am to 5pm.

It’s a good idea to pre-sort your waste and arrive at least 15 minutes before closing time to allow enough time to unload. Please note that we won’t accept waste after 4:50pm.

The only changes to opening times happen around Christmas, but we will remind you about those closer to the time.

You can check addresses here plus what they do and don’t accept on our website.

Local Police Inspector

The following is a Police Connect message.
I am Lisa Hooper and I am one of the two Local Policing Inspectors for the Broadland District. I am based at Sprowston and I am responsible for the delivery of local policing to the communities of Sprowston, Old Catton, Acle, Wroxham, Blofield, Brundall, Lingwood, Rackheath and of course all the smaller villages around them!

I have been a police officer for 21 years, and have prior to coming to Broadland I had been the Local Policing Inspector for Norwich City Centre, Thorpe Hamlet and Mile Cross. I have only recently moved out of the Broadland area myself, and most of my family live here so I know it well, and it is important to me that local communities are very satisfied with the policing they receive.

Broadland is home to around 126,000 people and my mission is to ensure you receive a first class service when you need us, and also to make sure we are dealing with the local issues which cause you the most concern. We have Safer Neighbourhood Action Panels covering every town and village, so there is always an opportunity for people to get in touch with us and tell us about the things that are happening locally so that we and our partners can work together to ensure Broadland remains one of the safest and happiest places to live in the UK. If you want to get in touch with us you can email us at SNTSprowston@norfolk.pnn.police.uk, SNTThorpeStAndrew@norfolk.pnn.police.uk and SNTAcle@norfolk.pnn.police.uk You can follow us on Facebook and Twitter @BroadlandPolice or you can call 101 and ask to speak to Engagement Officer PC Andy Mason or the local Beat Manager

Upton Village Hall

Upton Village Hall is situated in Cargate Lane NR13 6AU –  https://map.what3words.com/treatable.carrots.hugs)
and stands within a large green space, housing football pitches, a children’s play area and a teenage/adult exercise area.

The hall has a main area approximately 108 m2, a well-equipped kitchen, toilets block and a car park holding approximately 45 to 50 cars.

The hall is used by many groups including exercise classes, a Women’s Fellowship, Upton Horticultural Society and Upton Parish Council.

The hall is reasonably priced making it an ideal venue for training sessions, family gatherings and children’s parties. The three south-facing doors open out onto a patio and give access to the grass beyond.

Booking clerk: Ginny Pitchers 01493 750932

 

Appointments system at Acle Medical Centre

Details of the new appointments system are available here

101: Police non-emergency number

Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.

More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.

101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.

Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to register