About this siteWelcome. This site has been created by the Parish Council to allow us to better connect with the people living and working in our town. You can read more about what the council does here and find out how to contact us to ask questions or raise concerns about local issues.
15 Marsh Road
Tel. 01493 751070
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Who does what?
Service update: from 1 April 2018 there will be a charge for the disposal of all DIY type construction and demolition waste. There will no longer be a free 80 litre or one item concession.
Up until 1 April you can continue to dispose of one item or the equivalent of one 80lt sack per household per week for free.
DIY waste is classed as construction and demolition waste, not household waste, and whilst we’ve previously accepted small amounts for free, we can no longer do this. Our services need to reduce their costs. We prefer to save money by changing our policies rather than by reducing opening hours or closing a recycling centre. Removing the free DIY concession will help us to do this.
DIY waste can be disposed of through our ‘Pay as you throw’ service. Other options include hiring a skip or employing a licenced waste carrier. Please make sure to factor in the cost of disposing of DIY waste when planning your latest DIY project.
Prices per 80 litre sack or single item
- Unsorted/non-recyclable DIY waste – £5
- Flat glass – £5 (classed as non-recyclable at Mile Cross Recycling Centre)
- Rubble – £3
- Plasterboard – £9 (£15 at Mile Cross)
- Timber – £3
- Scrap metal – no charge
This area comes under Broadland and the Broads Authority
Winter opening times for Household Waste Recycling Centres (tidy tips)
This year the clocks will change at 2am on Sunday 29 October, going back by one hour.
Whilst, for most, that signals the start of winter, we wanted to remind you that our Household Waste Recycling Centre (tidy tip) opening times do not change. They will be open 7 days a week from 9am to 5pm.
It’s a good idea to pre-sort your waste and arrive at least 15 minutes before closing time to allow enough time to unload. Please note that we won’t accept waste after 4:50pm.
The only changes to opening times happen around Christmas, but we will remind you about those closer to the time.
You can check addresses here plus what they do and don’t accept on our website.
The following is a Police Connect message.
I am Lisa Hooper and I am one of the two Local Policing Inspectors for the Broadland District. I am based at Sprowston and I am responsible for the delivery of local policing to the communities of Sprowston, Old Catton, Acle, Wroxham, Blofield, Brundall, Lingwood, Rackheath and of course all the smaller villages around them!
I have been a police officer for 21 years, and have prior to coming to Broadland I had been the Local Policing Inspector for Norwich City Centre, Thorpe Hamlet and Mile Cross. I have only recently moved out of the Broadland area myself, and most of my family live here so I know it well, and it is important to me that local communities are very satisfied with the policing they receive.
Broadland is home to around 126,000 people and my mission is to ensure you receive a first class service when you need us, and also to make sure we are dealing with the local issues which cause you the most concern. We have Safer Neighbourhood Action Panels covering every town and village, so there is always an opportunity for people to get in touch with us and tell us about the things that are happening locally so that we and our partners can work together to ensure Broadland remains one of the safest and happiest places to live in the UK. If you want to get in touch with us you can email us at SNTSprowston@norfolk.pnn.police.uk, SNTThorpeStAndrew@norfolk.pnn.police.uk and SNTAcle@norfolk.pnn.police.uk You can follow us on Facebook and Twitter @BroadlandPolice or you can call 101 and ask to speak to Engagement Officer PC Andy Mason or the local Beat Manager
Upton Village Hall is situated in Cargate Lane NR13 6AU – https://map.what3words.com/treatable.carrots.hugs)
and stands within a large green space, housing football pitches, a children’s play area and a teenage/adult exercise area.
The hall has a main area approximately 108 m2, a well-equipped kitchen, toilets block and a car park holding approximately 45 to 50 cars.
The hall is used by many groups including exercise classes, a Women’s Fellowship, Upton Horticultural Society and Upton Parish Council.
The hall is reasonably priced making it an ideal venue for training sessions, family gatherings and children’s parties. The three south-facing doors open out onto a patio and give access to the grass beyond.
Booking clerk: Ginny Pitchers 01493 750932
Details of the new appointments system are available here
Norfolk Constabulary is supporting a Home Office campaign reminding the public that they should call 101 if they need to contact their local police for non-emergency issues.
More than three quarters of 999 calls received by the police are for non-emergencies, such as people reporting crimes that are no longer in progress (for example discovering that their home has been burgled or their vehicle has been stolen), or wanting to discuss anti-social behaviour in their local area.
101 is an easy-to-remember number for the public to call the police, and is designed to reduce the number of non-emergency 999 calls. This allows the police to respond more quickly to genuine emergencies, such as when someone is in immediate danger, a crime is happening right now, or a suspect for a serious crime is nearby.
Launched in 2012, 101 covers all police forces across the UK and has replaced individual forces’ local numbers. A call to 101 costs just 15 pence no matter how long your call is. Not only is this cheaper than some forces’ local numbers, the single rate for every call means you know exactly how much your call will cost.
Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.
By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross
Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider
The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.
A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth. The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.
Who’s it for?
The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.
How much does it cost?
- It’s free to those on means tested benefits
- If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
- Materials will be charged for unless grant eligible
what to do next…
- Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
- If you qualify we will log your call
- You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work
Basic maintenance jobs include:
- Exterior works eg. clearing out single storey guttering
- Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
- Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
- Decorating eg. minor paint work
- Insulation eg. draught proofing or installing a hot water tank jacket
- We can arrange free home fire risk assessments and smoke alarm fitting
- Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
- The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind