Local services

71A bus to Wroxham

Details correct to 4th October

Timetable

Broadsider September and October 2017

Click here for latest copy

Recycling – Clean, Dry and Don’t Bag It

As part of the Norfolk Waste Partnership, Broadland District Council has launched a householder campaign aimed at reducing the amount of contamination in Norfolk’s household recycling bins.

In terms of recycling, contamination refers to the type of material put in recycling bins and the quality of that material.

This campaign’s primary focus is to let residents know the ‘3 simple rules’ to recycling: Clean, Dry and Don’t Bag It. The campaign also reminds residents about what can and cannot be put in kerbside recycling bins.

The campaign is called ‘Give your Recycling a Little bit of Love’.

So what is it all about? – Regardless of where people live in Norfolk or what colour their wheeled bin happens to be, the rules of recycling are the same across Norfolk i.e. every household can recycle the same materials and items placed in recycling bins must be ‘Clean, Dry and Loose’.

Norfolk Citizens Advice

https://www.citizensadvice.org.uk/local/norfolk/

Phone : 03444 111 444
Email public@ncab.org.uk

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

Mobile Library timetable

2017 timetable

Acle Medical Centre

Click here for contact details

Mobile Library Service

Your local Mobile Library Service

Mobile libraries are free to join and are open to people of all ages.  Items can be chosen from the vehicle or reserved via the online catalogue for collection from a mobile library. They can be returned to any branch library or mobile library in Norfolk.  All mobile libraries are equipped with a lift for people with mobility problems and wheelchair users.

Our mobile libraries offer:

  • Fiction books for adults and children (book request: adults – 60p, children – free)
  • Non-fiction books for adults and children (subject requests are free)
  • Large print books (book request 60p)
  • DVDs for adults and children (a small charge applies)
  • Audio books on CD and tape (tapes – free, a small charge applies for CDs for adults, children – free)
  • Jigsaw puzzles (free)

The mobile library service offers an e-mail reminder system to advise mobile library users that the mobile library will be in their area within the next two days.  If you wish to be added to the mailing lists, please ask your mobile library driver for the green e-mail slip to complete or alternatively contact us direct with your name, e-mail address and mobile library route number.

The mobile library service is keen to recruit more ‘Mobile Library Friends’ – volunteers who help us to promote the service by doing any of the following:

  • telling their friends/neighbours about the mobile library
  • delivering fliers locally
  • putting up posters
  • suggesting improvements/alternative stops.

If you are interested, please speak to the mobile library driver or contact us direct.

To check the mobile library timetables for your area, please click on the link: www.norfolk.gov.uk/libraries-local-history-and-archives/libraries/your-local-library/routes-and-timetables and choose your village from the list.

More information is available on the Norfolk County Council website: www.norfolk.gov.uk  (search ‘mobile libraries’), or contact the mobile library office on 01603 222303 or e-mail: central.mobiles.lib@norfolk.gov.uk .

library-timetable

UK Power Networks – assistance during power cuts

Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

Click here to register

Handyperson+ Service

The new Handyperson+ Service can carry out a range of small household repairs and minor adaptations to qualifying residents in the Broadland district.

A trained handyperson can assist and enable beneficiaries to live independently. The service includes access to a range of household checks to ensure the beneficiaries safety and warmth.  The handyperson will also provide information, advice and guidance and can support and refer the beneficiary to other help available e.g. community activities, home help and companionship services, advocacy, benefit claims, health and legal services or financial management.

Who’s it for?

The service is available for anyone over 65 years old but will be specifically promoted to older people with long-term health conditions including those diagnosed with dementia.

How much does it cost?

  • It’s free to those on means tested benefits
  • If you’re not in receipt of means tested benefits, the charge will be £15 per hour, up to a maximum of £30 per visit
  • Materials will be charged for unless grant eligible

what to do next…

  • Contact the Private Sector Housing Team at Broadland District Council to find out whether your job qualifies for the scheme
    • If you qualify we will log your call
    • You will then be contacted to arrange a suitable time to assess your job and, if the materials are available, carry out the work
further information

Basic maintenance jobs include:

  • Exterior works eg. clearing out single storey guttering
  • Low level maintenance work of fixtures and fittings eg. putting up a shelf, fixing a sticking door, changing a light bulb, installing curtain rails or assembling furniture
  • Basic repairs eg. fixing a dripping tap or replacing broken toilet seat
  • Decorating eg. minor paint work
  • Insulation eg. draught proofing or installing a hot water tank jacket
  • We can arrange free home fire risk assessments and smoke alarm fitting
  • Minor aids and adaptations eg. fitting hand grab rails, keysafes, providing access ramps and some assistance technology
  • The advice and installation of care communication equipment, which provide a 24 hour monitoring service for added peace of mind

external links

age uk norfolk

contact BDC

Private Sector Housing Team
Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Thorpe St Andrew
Norwich NR7 0DU
tel: 01603 430518
fax: 01603 430616
email: p.s.housing@broadland.gov.uk

Mobile library

The Norfolk County Council mobile library visits Upton every 4 weeks, on a Tuesday afternoon. Don’t forget there are no overdue charges on books borrowed from the mobile library. There are also DVDs and audio books for hire by a small fee.

Times are as follows:

14:40 15:00 CARGATE LANE

15:05 15:20 BOAT DYKE

15:25 15:40 RIVERVIEW DRIVE

15:45 16:05 OLD POST OFFICE

16:10 16:25 SOUTHEND COUNCIL HOUSES

The next dates are:

30-Dec-14

27-Jan-15

24-Feb-15

24-Mar-15

 

21-Apr-15

19-May-15

16-Jun-15

14-Jul-15

11-Aug-15

08-Sep-15